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DOLPHIN ADVENTURES CRUISE
Swim with Wild Dolphins Cruises — Red Sea, Egypt
Departures from Marsa Alam
Website: dolphinadventurescruise.com
Email: info@dolphinadventurescruise.com
These general terms and conditions of sale and contract (hereinafter “T&Cs”) govern all contractual relationships between any participant (hereinafter “the Client”) and Dolphin Adventures Cruise (hereinafter “the Organiser”), for all services offered.
By proceeding with a booking, the Client acknowledges having read, understood, and unconditionally accepted these T&Cs in their entirety.
Any booking is considered confirmed upon:
A deposit of 50% of the total cruise price is required at the time of booking.
A provisional booking without deposit is valid for a maximum of 72 hours, after which it may be cancelled without notice.
The remaining balance (50%) must be paid no later than 28 days before departure.
For bookings made less than 28 days before departure, full payment is required at the time of booking.
Failure to pay within the specified timeframe may result in cancellation without refund of the deposit.
Payments may be made via bank transfer, credit card (Stripe), or any method specified by the Organiser.
Any bank or transaction fees are the responsibility of the Client.
All prices are indicated in euros (€) and are per person, unless otherwise stated.
Prices may be modified prior to confirmation of booking.
After confirmation, prices may only be adjusted in the case of:
If the price increase exceeds 10%, the Client may cancel with a full refund.
A non-refundable administrative fee of €50 per person applies to all cancellations.
| Notice Before Departure | Applicable Penalty |
|---|---|
| More than 8 weeks | Full refund (excluding admin fee) |
| 6–8 weeks | 50% of deposit retained |
| 4–6 weeks | 100% of deposit retained |
| Less than 4 weeks | No refund |
Failure to attend on the day of departure without prior notice results in no refund. The full amount remains due.
Late arrival may result in refusal of boarding without compensation.
The Organiser reserves the right to cancel in case of:
In such cases, all payments will be refunded. No additional compensation applies.
All participants must hold valid travel insurance covering cancellation, medical assistance, and repatriation.
The Organiser accepts no responsibility for insufficient coverage.
Participants must:
The Organiser reserves the right to refuse participation if safety is compromised.
The Organiser shall not be held liable for:
The Client is responsible for:
The itinerary may be modified due to operational, weather, or safety reasons without compensation.
Any complaint must be submitted in writing within 10 days after the end of the trip.
These terms are governed by applicable international tourism regulations.
By confirming a booking, the Client accepts these Terms and Conditions in full.
